Royal Island Resort & Spa

FAQs

Is the Maldives open to holiday makers despite coronavirus?

The Maldives remains a very safe destination for holiday-makers with all arrivals screened for symptoms of Covid-19 at the airport. Our resorts are stand-alone properties, on isolated islands, where all entry into and exit from the resorts are managed and monitored by the resort. The health of our guests is of utmost importance to us, and all our resorts have a medical clinic with an on-site doctor.

Are there any travel restrictions to the Maldives due to coronavirus?

Entry restrictions have been placed on tourists arriving from China, Iran, South Korea, Italy and Bangladesh.

Can I change my booking if travel restrictions to the Maldives prevent me from staying?

Guests who have booked directly through villahotels.com and who are unable to travel due to the above entry restrictions into the Maldives, please contact our reservation team at hello@villahotels.com.mv for rebooking for an alternative date.

HOW do i MAKE A BOOKING AT ROYAL ISLAND RESORT?

You can book your vacation through a travel agent or directly with us. To book directly with us please send us an email to reservations@royal-island.com.mv.

HOW CAN I MAKE THE PAYMENT IF I BOOK DIRECTLY WITH ROYAL ISLAND RESORT & SPA?

Payment can be settled at the hotel reception upon arrival by cash or credit card.

HOW FAR IS ROYAL ISLAND RESORT & SPA FROM THE AIRPORT?

118 km (30 minutes by seaplane or 20 minutes by domestic flight).

HOW FAR IS THE HOUSE REEF FROM THE BEACH?

15-60 meters.

HOW MANY PEOPLE CAN BE ACCOMMODATED IN ONE VILLA?

Maximum of three people.

IS THERE INTERNET CONNECTION IN THE VILLA?

No, however free Wi-Fi is available at the lobby, main bar and à la carte restaurant.

WHAT IS THE SPEED OF THE INTERNET?

Broadband and Wi-Fi – 3 Mbps

ARE BABYSITTING FACILITIES AVAILABLE?

Yes, provided on request – US$10 + 10% Service + GST per hour.

WHAT ARE THE SPA FACILITIES AVAILABLE ON ROYAL ISLAND RESORT & SPA?

Classic massages, Ayurveda massages, bauble massages and hydrotherapy.

IS IT POSSIBLE TO PROVIDE SPECIAL MEALS SUCH AS VEGETARIAN, GLUTEN FREE, ETC.?

Yes, however advance notification is preferred.

WHAT TYPE OF CREDIT CARDS ARE ACCEPTED ON ROYAL ISLAND RESORT & SPA?

All major credit cards i.e. Mastercard, American Express, Visa, JCB, and Maestro.

ARE TRAVELERS CHEQUES ACCEPTED ON ROYAL ISLAND RESORT & SPA?

All major types – US, EUR, GBP

ARE BEACH TOWELS PROVIDED?

Beach towels are provided in your villa and replaced daily.

UPON ARRIVAL WHERE DO WE GO TO GET THE SEAPLANE TRANSFER?

Our airport counter number is 16. Our representatives here will assist you to get to the lounge at the seaplane transfer terminal.

WHAT TIME IS CHECK IN AND CHECK OUT?

13:00 check-in and 12:00 noon check-out.

HOW MANY BARS ARE THERE ON ROYAL ISLAND RESORT & SPA?

Four

HOW MANY POOLS ARE THERE ON ROYAL ISLAND RESORT & SPA?

Three - one public pool and one pool in each Presidential Suite.

IS SNORKELING EQUIPMENT AVAILABLE ON ROYAL ISLAND RESORT & SPA AND IS THERE ANY FEE FOR HIRING?

Yes, and there is no hire charge.

IS THERE ANY COST TO UTILIZE THE TENNIS COURT?

Rackets are provided free of charge. Floodlit courts only US$ 5 + 10% Service + GST per hour. There is no charge during the day for the court.

HOW BIG ARE THE POOLS IN THE VILLAS?

The pools in the Presidential Suites are 26 m². There are no pools in the Beach Villas.

Can I change my booking if I am concerned about travelling to the Maldives at this time?

Guests who have booked directly through villahotels.com and who are concerned about traveling at this time may also contact our reservation team at hello@villahotels.com.mv to arrange an alternative time to spend your holidays with us.

Can I change my booking if I didn't book through villahotels.com?

Guests who booked through tour operators, travel agents, or other online booking platforms, please contact your booking provider directly for assistance.

HOW CAN I CAN CONTACT ROYAL ISLAND RESORT & SPA?

Royal Island Resort & Spa. Tel: 00960 6600088, Fax: 00960 6600099, Email: info@royal-island.com.mv.

WHAT FACILITIES ARE PROVIDED IN THE VILLAS?

Beach views, air conditioning, fan, toilet, bath tub, bidet, outdoor shaving mirror, hair dryer, shower, hot and cold water, IDD telephone, satellite TV, mini bar, in-house movies, mini safe, tea and coffee maker.

IS THERE A HAIRDRESSER ON ROYAL ISLAND RESORT & SPA?

No, however can be organized on request.

HOW MANY VILLA TYPES ARE THERE?

Beach Villas and Presidential Suites.

IS THERE A SAFE IN THE VILLA?

Yes

WHAT TYPE OF PLUG SOCKETS ARE IN THE VILLAS?

Standard British three pin square plug socket.

ARE ADAPTORS PROVIDED?

Yes, one available in each room.

IS THERE A DIVE SCHOOL ON THE ISLAND?

Yes, PADI certified – Delphis Diving Center.

WHAT RECREATION FACILITIES ARE THERE ON ROYAL ISLAND RESORT & SPA?

Water sports, gymnasium, table tennis, squash, volleyball, badminton, beach volley, tennis, board games, billiards, and excursions - sunset cocktail tours, island hopping, private picnics, snorkeling, fishing trips.

IS IT POSSIBLE TO CONDUCT A WEDDING CEREMONY ON ROYAL ISLAND RESORT & SPA?

Yes, wedding ceremonies can take place on the beach.

WHAT CURRENCIES ARE ACCEPTED ON ROYAL ISLAND RESORT & SPA?

US Dollars, Euro, Great British Pounds.

WHAT IS THE DRESS CODE ON ROYAL ISLAND RESORT & SPA?

Restaurants during meal times – casual wear (No bathing or swim wear allowed in restaurants at any time).

WHAT LANGUAGES ARE SPOKEN BY THE STAFF ON ROYAL ISLAND RESORT & SPA?

English and Russian.

IS IT POSSIBLE FOR THE SEAPLANES TO OPERATE IN THE NIGHT TIME?

No, as a government regulation seaplanes fly from 6:00 - 18:00. This is for safety reasons.

HOW BIG ARE THE VILLAS?

Beach Villa 31.61 m², Presidential Suite 208 m².

HOW MANY RESTAURANTS ARE THERE ON ROYAL ISLAND RESORT & SPA?

Two

IS IT POSSIBLE TO OBTAIN A DIVING LICENSE ON ROYAL ISLAND RESORT & SPA?

Yes

WHich WATER SPORTS ARE AVAILABLE ON ROYAL ISLAND RESORT & SPA?

Motorized activities include banana riding, fun tube, water skiing, wake board, knee board, jet ski, parasailing, black ice, molecules, glass bottom boat. Non-motorized activites include windsurfing, kite surfing, catamaran, tri-maran, dingy sailing, canoeing.

IS SHAMPOO AND CONDITIONER PROVIDED?

Shampoo and shower gel are provided. No conditioner.

DO THE VILLAS HAVE DIRECT EXCESS TO THE BEACH?

Yes