CAN I MAKE A DIRECT RESERVATION WITH PARADISE ISLAND?
Yes, it is easy and fast to do so. Please contact email@example.com
IS THERE A MINIMUM NIGHT STAY POLICY AT PARADISE ISLAND?
Any minimum stay requirements will be reflected in our booking engine.
CAN MY CHILDREN STAY IN THE ROOM FOR FREE?
One child, under the age of 12, is eligible to stay in your room free of charge. (Please note that breakfast for the child(ren) will be charged at 50% of the adult rate.) At certain hotels, larger rooms are available which can accommodate 2 children. These rooms are normally in the superior or deluxe room category. You can mention this request at the time of booking.
WHERE IS THE MALDIVES?
The Maldives is a group of 1,200 coral islands that are located in the Indian Ocean to the south and southwest of India and Sri Lanka, respectively. It is about 4 hours flying time from Singapore on the east and 5 hours flying time from the Gulf region on the west.
WHAT KIND OF ELECTRICAL SOCKETS ARE PROVIDED IN THE ROOM?
The electricity is 220 Volts, 50 Hz. Electrical outlets accommodate standard UK style 3 flat pin plugs. Adapters may be purchased at the Holiday Souvenir Shop.
DO YOU CHARGE FOR CANCELLATIONS?
The cancellation policy of each hotel varies according to the property and the time of year. In the high season, we apply a stricter policy than during the low season. Full details will be advised to you at the time of booking.
HOW DO I GET TO THE MALDIVES?
The best way to get to the Maldives is by air travel. A number of flights, both scheduled and charter operate to the Maldives. The main airport is "Velana International Airport (MLE)".
CAN I UPGRADE TO ALL-INCLUSIVE OR ALL-INCLUSIVE PLUS FROM FULL BOARD?
Yes, please ask for assistance at the reception.
IS THERE A LIBRARY?
There is a lending library in the lobby where you can take or donate a book and magazines.
DOES SUN HAVE MOBILE PHONE COVERAGE?
There is good GSM International Roaming service (Dhiraagu & Ooredoo).
IS THERE A SAFE IN THE ROOM?
There is a personal safe provided at no charge in your room. The resort accepts no responsibility for any valuables not locked in your safe.
ARE BABYSITTING SERVICES AVAILABLE?
Yes, babysitting services are available at most of the hotels upon request. Please ask the respective hotel for the price.
CAN I RESERVE A SPECIFIC VILLA?
We will make every effort to fulfil but cannot guarantee your request.
ARE THERE MEDICAL FACILITIES AT HOLIDAY?
There is a clinic and a resident doctor available 24 hours a day.
DOES PARADISE PROVIDE INTERNET CONNECTION?
Free wireless connection to the internet is provided in your guest room, all public areas and at the business centre, for email, web browsing, social networking and telephone calls.
WHAT IS THE CURRENCY USED IN THE MALDIVES?
The currency used in Maldives is Maldivian Rufiyaa. All resorts accept all major currencies. And in 99% of the country US dollar is accepted as payment.
WOULD THERE BE A LANGUAGE PROBLEM?
English is widely spoken and understood. All resorts have at least one staff who can speak the following languages, German, Italian, French, Portuguese, Russian, Chinese.
WHAT IS THE DRESS CODE IN FITNESS CENTRE?
Gym outfit and gym shoes, not street shoes. Gym shoes are sneakers with "rubber" soles. Sandals, bare feet, and only socks are not permitted. Bathing suits are not permitted.
Can I change my booking if I didn't book through villahotels.com?
Guests who booked through tour operators, travel agents, or other online booking platforms, please contact your booking provider directly for assistance.
WILL I BE MET UPON ARRIVAL / DEPARTURE AT THE AIRPORT?
Yes, after clearing customs, exit into the arrivals hall. Our airport representative will meet and greet you then direct you to your ongoing transfer.
WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?
The check-in time at Paradise Island is 14:00 and the check-out time is 12:00. We will of course do our best to have a room available for you whenever you arrive. However, this can never be guaranteed and is dependent on the occupancy level the night before. If you are planning to arrive early then you may wish to book your room from the night before. If you are departing late, special rates are available for late check-out.
DO YOU HAVE MOSQUITO NETS IN THE ROOM?
No, because there are very few mosquitos. If you are particularly sensitive to mosquito bites then it is recommended to use a mosquito repellent which is available at the Souvenir Shop.
WHAT IS THE BEST TIME TO VISIT MALDIVES?
The best time to visit Maldives is during November to April when there are clear skies and it is dry. The visibility for diving is also high during this period. However, for surfers it is the opposite, since the south west monsoon brings in the best waves, with the largest waves occurring in July and August.
DO I NEED A VISA TO ENTER THE MALDIVES?
No, you do not need a prior visa to enter the Maldives. All travellers are given a 30-day visa upon arrival, subject to basic entry requirements by Maldives Immigration.
WHAT IS THE WEATHER LIKE?
The Maldives enjoys a warm, tropical climate cooled by a refreshing tropical breeze throughout the year. The average air temperature is 30 degrees Celsius (86 Degree Fahrenheit) and hardly changes. The average water temperature is 29 degrees Celsius (84 Degree Fahrenheit). There can be some infrequent light rain from May to November. Rain lasting more than an hour or two is rare so don't forget to always use sunscreen.
IS THERE A DRESS CODE?
Dress as you wish on the island. Paradise Island reflects the very casual atmosphere. In the bars, restaurants, and reception, women are requested to cover up over a bathing suit (top and bottom) and men to at least wear a T-shirt (not sleeveless) and Bermuda style shorts. Women and men visiting a local island should cover their shoulders and thighs and not wear anything transparent. Public nudity is prohibited.
DOES PARADISE ISLAND CATER FOR SPECIAL DIETARY REQUESTS?
The chef will try to accommodate your special requests. Please email your needs to firstname.lastname@example.org
HOW DO I PAY? AND WHICH METHOD OF PAYMENTS ARE ACCEPTABLE?
Paradise Island accepts cash (Euro, GBP, US$ and MVR), credit (Visa, Mastercard, American Express, Maestro and UnionPay) or debit card. Travelers or personal checks are not accepted. Guests must charge all purchases to their room because payment is not made until check-out at reception. Flexible rate bookings also require credit card for payment guarantee, but are charged at the time of check-out.
HOW FAR IS PARADISE ISLAND FROM AIRPORT?
Paradise Island is 15 minutes by speedboat from Velana Int Airport. Paradise Island is located at North Male’ Atoll
HOW WOULD I IDENTIFY THE PERSON I AM SUPPOSED TO MEET?
He would be outside the arrival hall carrying a board with your name or we would give you the booth number.
HOW BIG IS PARADISE ISLAND?
Paradise is about 931 meters long by 201 meters wide. You can walk around the island in about 25 minutes.
DOES THE RESORT PROVIDE BEACH TOWEL?
Yes, beach towels are provided in your room at no charge for use at the beach.
IS TV PROVIDED IN THE ROOMS?
Color satellite TV is provided and features more than 30 channels including foreign languages.